How Do I Talk To A Customer Service Person At Amazon

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This wikiHow teaches you the fastest means to contact Amazon Great britain'southward customer support squad to resolve any bug y'all have with the service. Amazon no longer has a support e-mail address, and so there is no fashion to contact Amazon United kingdom of great britain and northern ireland via email. Amazon Great britain's support squad is primarily bachelor through live conversation (the speediest option) and over the phone, but you lot can as well ask questions through Amazon'due south official Twitter (@AmazonHelp) and Facebook (Amazon.co.uk) accounts.

1. 1

   Get to https://world wide web.amazon.co.uk/gp/assist/customer/contact-us. Amazon UK offers the ability to request a near-instant telephone phone call from a representative if you provide some details online first. If you're not already signed in to your Amazon account, you'll be prompted to do and so now.

   • If you'd rather phone Amazon yourself, y'all can do so, although you may need to wait in a queue.
     • For full general issues in the Britain, dial 0800 279 7234. If you're outside of the UK, punch +44 207 084 7911.
     • For Kindle back up in the UK, dial 0800 496 2449. Outside of the UK, dial +44 203 356 6212.

2. 2

   Click the Nosotros can call you link. It'south a somewhat-small link nether the big orangish Conversation button on the left side of the page. This redirects y'all to a folio on which you'll take to enter some more than info.

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3. three

   Select a reason for contacting Amazon. Buttons containing dissimilar reasons for containing support appear at the pinnacle of the page. Click the i that best applies to your result. If you don't run into something that fits your needs, click the Prime number and more push button for more options.

   • If you're containing Amazon virtually an order, select the order from the list, or click choose different society to see additional orders from which to choose.

4. 4

   Select an pick from the "Tell us more almost your issue" menu. You lot may have to curl down a piddling to see this menu.

   • One time you make a choice, the organization may give you some other drop-down card to further explain your issue.

5. v

   Click the yellow Phone button. It's nether the "Or, talk to someone" header. You may have to scroll downwards a little to discover it.

6. 6

   Enter your telephone number. Begin past choosing your country from the "Country/Region" drop-down menu, then input your phone number into the "Your number" bare.

7. 7

   Click Call me now . Information technology'southward the yellow push button below the phone number bare. This sends a message to Amazon's client back up with the information you provided so they tin quickly help you resolve your problem. Go on your phone nearby to answer the call when information technology comes.^[ane]

   • It usually takes between ii and 15 minutes to receive a phone telephone call from Amazon'south support staff, only the wait may be longer at peak hours.

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1. i

   Go to https://www.amazon.co.uk/gp/help/customer/contact-us. Amazon's chat support service is the fastest mode to contact Amazon UK for all types of support. Although you'll start the conversation with a bot, y'all can easily request to speak with a human at whatever time. If yous're non already signed in to your Amazon account, you'll exist prompted to do so now.

2. 2

   Click the Get-go chatting now button. It'south the orange button on the left side of the page. This opens a conversation window.

3. 3

   Type your question and click Transport . You'll run across some example questions in ovals at the bottom of the window—you can simply click one of those if yous'd like.

4. four

   Answer any boosted questions from the bot. Amazon'south messaging bot will try to guide you through your upshot.

   • If your issue is resolved past the bot, click Never mind, thanks at the bottom of the window to close information technology.

5. 5

   Enquire to speak with a human if the bot cannot assistance. If you're not able to find the information you lot need, type I want to speak to a human into the typing surface area and click Ship. Y'all tin so click Go assistance through conversation to connect to a live person for further assistance.

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1. one

   Open up Twitter on your calculator, phone, or tablet. Equally long every bit y'all accept a Twitter account, you can contact Amazon's official customer service account @AmazonHelp seven days a calendar week.^[two]

   • If y'all're non signed in to Twitter, sign in now.

2. two

   Click or tap the Search bar and type amazonhelp. A listing of matching results will appear.

3. three

   Click or tap AmazonHelp . It's the account name with a round icon that says "Customer Service" inside. A blue and/or white star icon will appear adjacent to "Amazon Help" at the top of the page to indicate that it's an official account.

4. 4

   Click or tap the envelope. It'southward to the right of AmazonHelp's profile photo at the top of the page. This opens a individual bulletin window.

5. 5

   Blazon your asking or issue. Be specific, but avoid including payment details until y'all've been instructed to do and so by a representative.

6. 6

   Click or tap the Transport push. A representative volition typically respond within 24 hours—commonly sooner. If you don't hear back in 1-2 days, endeavor tweeting at @AmazonHelp publicly.

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1. 1

   Open Facebook on your computer, phone, or tablet. If yous accept a Facebook account, you tin use it to contact Amazon U.k. through their official Facebook page. Amazon UK's Facebook back up team is available to answer questions 7 days a week betwixt 7 AM and 7 PM.^[3]

   • It's not possible to transport a private bulletin to Amazon Britain on Facebook—you'll demand to make a public post on their official folio. Use this method for less serious concerns as yous won't be able to substitution individual information in this fashion.

2. ii

   Go to Amazon UK's support page. If you're using a computer, had to https://world wide web.facebook.com/AmazonUK. If y'all're on a phone or tablet, tap the magnifying drinking glass near the summit-correct corner of the app, type amazon.co.uk, and then tap Amazon.co.united kingdom (the option with a blue Amazon smile icon) in the search results.

3. 3

   Type your question or issue into the "Write a postal service" or "Write something" box. If you're using the newest version of Facebook on a computer, click the grey Create Post push at the top of the right cavalcade of the folio. If you're using the older version of Facebook or the mobile app, curl down and click or tap Write something on the Page.

   • Since your message will exist public, don't include any private information (east.thou., contact info, payment details).

4. 4

   Tap Publish (mobile) or click Postal service (computer). Your post volition then appear on Amazon UK's Facebook page. Sometimes you lot'll hear back the same 24-hour interval you make the mail, but it can take a day or two to receive a response.

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• When yous "Select an result" on the contact page, Amazon offers a "Did yous know?" box that matches with the consequence that you selected. Read this box first to come across if information technology provides the solution y'all are looking for before choosing a contact method.

• Amazon UK's "Help" department on the website shares written answers to many commonly asked questions without talking to a service representative.

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About This Article

Commodity Summary 10

1. Go to https://www.amazon.co.united kingdom of great britain and northern ireland/gp/help/customer/contact-the states.
2. Sign in.
three. Click Start chatting now.
4. Ask a question.
5. Reply to questions from the bot.
half dozen. Ask for a human if the bot cannot aid.

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Source: https://www.wikihow.com/Contact-Amazon-UK

Posted by: morganbeet1940.blogspot.com

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